Returns Policy

Our returns policy lasts 30 days.

To be eligible for a return, simply return your order (don't worry, we'll accept it even if it's open).

To complete your return, we require a receipt or proof of purchase (you will have received an email receipt when you placed your order).

Once we've received your return and processed your refund, we'll send you an email to let you know. A credit will automatically be applied to your credit card or original method of payment.

To return your order, please send it to:

Pawable
The Beater House
Turkey Mill Business Park
Maidstone
ME14 5PP


You will be responsible for paying for your own shipping costs to return your order. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.